Unfortunately we bacame part of the mandatory evacuations in Ventura county due to the Woolsey fire. When I said no, I was told the orginal tickets were "no longer available". Submit a complaint and get your issue resolved. Wow, how the mighty have fallen. Very sketchy. I purchased 9 concert tickets for 9 women. New screen pops up and says tickets will be emailed within minutes. I called back this afternoon and got a rep after 26 minutes. Click on My Account (the person icon). About 10 min later the tickets pop up on my screen. I can't believe this is permitted, they are horrible predators. People who received cheques should cash their cheques before the January 27, 2014 cashing deadline. Dont worry, Gerald-- there is not a penalty for missing your scheduled reservation, and your unused theme park tickets will remain valid for another visit. Granted I should have picked up on something being out of whack when I created an account on Ticketmaster and it took me to TicketsNow after the account was created. But her management style chafed with some executives at TicketsNow, leading to their departures, and she remains unpopular with many broker clients. I can't believe they're affiliated with Ticketmaster. A 300% mark-up. In a full statement, Ticketmaster said the presale broke site records and acknowledged that it hadn't offered the smooth ticket-buying experience it hoped for. Finally after over 3 months of waiting, I decided to log into my account to see what was up. Its the highest level in eight years. Never buy tickets from them! WebA class action lawsuit was filed against Ticketmaster in 2003, alleging that it did not fully disclose UPS and order processing fees added to tickets sold online. however when you call the 815# it goes right back to the call centers. Also, it had another person's name on the tickets as well. 2022 Trustpilot, Inc. All rights reserved. They offered great service and patiently answered our questions. so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. After several emails and long distance phone calls (some of them paid by me) an a lot of my precious time. *click* hung up. The first lady I spoke to HUNG UP ON ME while I told her it wasn't a browser issue, because I was already logged into my account through both Chrome and Safari. I have also left 3 different voice mail messages on the first representative's voice mail and am still waiting to hear back from her. I print them, but my printer had an issue with the drum and some of the bar codes were messed up. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. i will let you know what happens next 2 tickets for game 40 at Citi field listed on ticket as $152. There was no evidence of the tickets being secured. at no time was i ware that the vendors ticketsnow allowes to post their tickets for sale may not even have their tickets in hand and ready for sale. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. What happened during Taylor Swift's ticket sale for upcoming tour? I was excited, Wicked Tickets, were going on sale at 10 a.m. 1/16/09 and I was online and on two telephones to purchase 5 tickets for me and my friends. Long story short, I emailed a second time regarding the research I'd done and looking up on their company and cancelled the order, only after the customer service said they found me tickets which they would email (after they must have bought of Eventbrite). I purchased a ticket on for the October 27th Florida/Georgia game. If you have any further questions or concerns in regards to this matter please contact your credit card company. I called them numerous times and they wouldn't even consider helping me out and charged my credit card almost 900.00. However to date, approximately 24 per cent of I spoke to 2 representatives; one female, one male, before I got to the male manager. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The Settlement Administrator can be contacted at [emailprotected] or at 1(877) 446-4768. I drove all the way from Virginia to Florida to attend the game. For details on the recent changes, please c lick to view the following article. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. All fees associated with your purchase are shown in the Review and Place your Order Section. My intention was to buy through Ticketmaster directly and download the them to my phone but ended up getting redirected to TicketsNow which charged me for UPS shipping (this will come up later) and forced "ticket insurance" in order to purchase. The cheques were sent to the address provided by that person in connection with their last transaction with TicketsNow. WebAt TicketsNow, you have the ability to both buy and sell tickets safely. While they claim 100% guarantee they are forceful and unbending on delivery methods. How is that their fault? Call To Order 877-685-3322 MLB American League. We also ensure all reviews are published without moderation. In response I resubmitted my complaint on December 5, 2008 advising Mario at Tickets Now that based on the definition they provided, any seat purchased under the Tickets Now label of Center Aisle would be considered as meeting the designation of Center Aisle provided one of the seats was located on an aisle. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. almost 200% markup what a waste Share your photos and videos with others to prove the truth of your words. Invoice shows price at $249 plus service charge of $114.54 for a total of $627.49. I also feel frustrated because I spoke with 3 people from this office who gave me 3 different messages about how to handle this situation. Hahahahaha! How do I know I can trust these reviews about TicketsNow? The next customer care representative, assured me that Friday night agent did in fact put a note on my file indicating that I did not want these tickets on Friday night after I called. We ordered from the link that was on the MSG (Madison Square Garden) web site. MovieTickets.com is now part of the Fandango family. Well, I was searching for a concert ticket and found one TicketsNow website. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. i'd be darn, they didnt have the tickets yet. Thank you, you have successfully subscribed to our newsletter! Industry TicketsNow charges excessive rates for shows and concerts. What happened to my MovieTickets.com account? For more information about reviews on ConsumerAffairs.com please visit our The lawsuit alleges that Click here for additional information. She has not announced her next move; she will be replaced by current chief technology officer Shawn Freeman. Stay away from TicketsNow, although owned by Ticketmaster they do now operate like Ticketmaster. What Happened To RnB Tickets I started to enter information to buy tickets for a show in Washington D.C.I called my wife before buying the tickets when she told we would not be able to go. Also they are fraudulent with respect to how they charge your credit card claiming the tickets are "secured" when they can not produce physical evidence of the tickets. I speak to the manager. "The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on sale it wasnt. The site needs a clearer checkout point where there is a total presented so customers can review their order before it is processed. Swiftrecently added17 dates to theU.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. Well, I did and was ASSURED that the tickets would be shipped "even if they had to use FedEx overnight delivery". Authenticated tickets: This is bad business no matter how you look at it. Prices may be above or below face value. Prices may be above or below face value. Anyways we ended up purchasing two tickets ($3, 000+) for the Knicks game Easter Sunday 2013 in section 10. "how could you sell out all the tickets in presale when only 15% was supposed to be released," a person asked. TicketsNow has 3 investors including Toledo OH. abercrombie sunday shorts; what do leggy plants look like; tevez first goal west ham; As of April 5, 2021 all in-game items are no longer accessible. Very nasty and unprofessional!They also claiming that I had time to review the order. Since the release debut album, What Happened To RnB became pop music legends. Buy Tickets And View The Schedule For What Happened To RnB from Box Office Ticket Sales! Unsubscribe at any time. "im going to actually jump infront of traffic," a person tweeted. I was searching for tickets to Aladdin as my mom wanted to buy tickets and take her four grandchildren and I was rerouted to ticketsnow website. SO many questions. I will never purchase tickets from them again and I suggest you dont either. I call TicketsNow and ask for assistance, the customer service rep begins to tell me that my tickets are MOBILE only after I printed them last night and that there is no way I printed the tickets because they have been mobile only all along. My credit card was charged and I received a transaction confirmation from Ticketsnow.com. I purchased four tickets through Tickets Now to the November 29, 2008 production of Phantom of the Opera at the Orpheum Theater in San Francisco. Fans expressed their dismay on social media upon learning the public sale had been canceled. They kept saying I wasn't verifying the account for them to be able to give me any information. People who did not receive a settlement cheque, but believe that they purchased eligible tickets, can contact the Settlement Administrator, which will determine whether they are in the class and entitled to a cheque. Even when I mentioned I was not calling because the numbers available cannot be dialed from Mexico. Taylor Swifts Ticketmaster Drama Explained Full Timeline of What Happened & What Went Wrong It's been a hell of a week for Taylor Swift fans and the latest update might be too much to handle. Kalhan Rosenblatt is a reporter covering youth and internet culture for NBC News, based in New York. Ticketmaster said that even if a ticket sale goes perfectly, fans still tend to leave empty-handed. This profile has not been claimed by the company. SAT test prep company comes clean about its money-back guarantee. Irving Azoff, recently named CEO of newly created parent company Ticketmaster Entertainment, now heads up the whole entity and Moriarty reports to him. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. In my opinion the confidence in the CEO will just continue to erode until she figures out that TicketsNow was first and foremost a people company. Be patient and you'll probably get tickets at the normal price - not a scalping price and youll save yourself a lot of stress. NEVER WILL USE TICKETMASTER OR TICKET NOW AGAIN! They charged my card almost 900.00. whats happening? I paid $877.XX for 2 Seats. Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. How do you like that one! On Sept. 13th my son was on the phone with this company for the entire afternoon trying to get a straight story from them. There is no information about this on their website! In early January, I bought some tickets for an Empress Of show happening in March in Seattle even though I live in Vancouver BC. If you violate any of their demands on delivery youll be out of luck. My concert is tomorrow and I cant go because I have no tickets. This is very sad and I wishes someone found put an end to these thieves. Based on their excellent customer service SO FAR, we do not expect any issues. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. See ticker below. AVOID COMPLETELY!!! ???? I received an email receipt for the tickets with the row and seat number of the tickets. We use dedicated people and clever technology to safeguard our platform. This review was chosen algorithmically as the most valued customer feedback. I called client service at ticketsnow and of course they were not working at that time. WebPurchased two tickets, advertised as "Instant e-Ticket Emailed within minutes", two weeks later no tickets. Customer service representatives need to communicate clearly what steps a customer can take to achieve satisfaction. I told her I hit the X at the top of there site to exit the program and that I never bought the tickets, anyway I disputed this with my credit card company we never went to the show and now they are charging me $215 for a show we never went to. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled," Ticketmaster tweeted. While the real VIP party was going on in the stadium, we were 150m away in the parking lot. In each case I had requested a refund of my costs in excess of the face value of the 4 tickets as an equitable resolution. We expect to receive exactly what we paid for; specially based on the price we paid and the fact we are flying from California for this game! There was another botton that said add $40 of some kind of insurance, when I said no to that option it immediately went to a page that said that my transaction was complete and my total was $718.95 Their site showed the seats on a chart and I selected five seats in the first row on the balcony at 119$ each, then it asked me to create an account and enter my credit card info. Purchased two tickets, advertised as "Instant e-Ticket Emailed within minutes", two weeks later no tickets. TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I purchased tickets a week ago and the order doesn't even show up in my Order History on the ticketsnow.com website. Last Financing Details. Not only I was charged an extra $119 in what they claim is service charge but the actual price on the tickets they emailed me is $62. I try to click print again, it keeps taking me to the tickets will be emailed within minutes and nothing happens. If so, why couldn't they have said that in the first place?? the ticketsnow agent called the vendor. I was lucky and got to FedEx before they closed and before I left town. Updated. It said the hourslong waits fan experienced were due to the site's slowing sales to stabilize itself. I haven't been able to sell my 3 tickets on TicketsNow and have not received any updates to my e-mail within the last 3 months (which other seller sites do offer updates - this is a strange occurrence). The law firm and myself are seeking out others who are willing to be named in the suit. ABSOLUTE WASTE OF TIME. The case Find tickets now and make memories for life. A link has directed you to this review. Sincerely, Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Select Refund.. I am not showing that a dispute has been filed at this point only that you have contacted us with your bank on the line. Claim your profile to access Trustpilots free business tools and connect with customers. energy efficient appliances benefits; mile high sign denver. I am very unsatisfied and unhappy customer. You made the mistake. I only work for TicketsNow." TicketsNow 84. I am almost positive that the entertainer or the venue does not see any of these profits. On the left side of the screen, click My Tickets.. Yes I know TM owns themso why all the bad reviews? Wow, how the mighty have fallen. We wanted Knicks tickets. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Follow. They offer a variety of sports, music, and theater tickets, all of which can be searched for by event, This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. I went back to the site and now they changed, it doesn't show the seats on a map. Specifically, the seats I purchased were identified in the web site and on my invoice as Orchestra, Row 7, Center Aisle. As a consumer it is your right to dispute this transaction. If you've purchased event tickets that you can't use or return for a refund, you can create a Tickets Now account and resell them. I ordered tickets Nov 24 and was leaving for the event Dec 6th. We purchased St Louis Cardinal tickets -the only way to get the tickets was on a smart phone. Now, fans are finally going to be able to hear their favorite songs live. It is our Childs graduation/birthday gift and we will be furious if we are ripped off! I submitted a compliant to Tickets Now, which was promptly answered advising me that 1) The tickets I received met the definition of center aisle through a convoluted explanation that is simply ridiculous and 2) All sales are final. Specifically the Tickets Now representative, Mario Cicena', informed me that tickets were listed as center aisle not center orchestra because seat number 1 started at the center aisle of the left section. Central. since the vendor still doesnt have the tickets, how did they secure them. Buy gift cards for $25, $50, $100 or $500 denominations. Guarentee of delivery not honored FedEx confirms no attempt to deliver on game day. The number of issues I encountered after this, is alarming. A sometimes-heartbreaking presale rush for tickets frustrated many fans. I have spent close to 4 1/2 hours on the phone waiting to speak to someone from this office or sitting on hold. Here are 8 tips for writing great reviews. It goes against our guidelines to offer incentives for reviews. Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. I immediately called (within 2 minutes of completing the sale on the computer) the 'customer service' department and spoke with an agent who assured me that this situation could be rectified however, because the processing office is closed, I would need to call in promptly at 9 a.m. Saturday morning. Ticketmaster did not list the concert nor give a redirection warning to the TicketsNow site. Additionally we will involve legal counsel, our credit card company and all other legal and public means. Solutions Sales Marketing. Call To Order 877-685-3322 MLB American League. EVERYONE watch where you clicking because ticketsnow is the biggest con since Madoff! Click here to get notifications about new complaints of TicketsNow. Taylor Swifts Eras Tour likens to errors tour after Ticketmaster fail, Taylor Swift teases coming tour on The Tonight Show, Taylor Swift fans crash Ticketmaster site in presale meltdown, Senator Klobuchar: Ticketmaster is a story of a monopoly gone wild. I never received my tickets I ordered off of TicketsNow and every time I called them to see where my tickets were, no one gave me an answer. REFUSED TO RETURN MONEY. The costumer service re. FAQ. I could download the tickets on my desktop and my laptop, but not on either of 2 smartphones. After many calls and many hours and so many different stories from the numerous people we were shuffled back and forth with the tickets were electronically delivered 2 HOURS before the concert was to begin!!!! Sure enough, the # was valid. TicketsNow waited until a few hours before the game to try and find me a ticket. Lousy service. I have NO confirmation e-mail to prove he did it, and my account is in "BLOOP" land so I can't see whether my tickets were taken off or not. Then choose the So my follow up question was: Do you know where else they are being sold, because it's bizarre they haven't been sold yet if you guys have so many connections? Eventually they overlooked their policy rule and the fact they had the wrong credit card on file & just flat out told me that the "tickets ARE showing up as listed on their end." Here are the steps: Log in to your account at Ticketmaster. We ordered from the link that was on the 2 tickets for game 40 at Citi field listed on ticket as $152. View the upcoming schedule and the best seats available today. Your best bet is to bypass this company altogether (it is owned by Ticketmaster) and buy directly from the box office of the performance venue. I bought tickets for a performance in Pittsburgh. Their company's terms and conditions do say that they may charge "susbstantially higher" amounts than the face value of tickets. I used email to proceed with my complaint and they just responded the first one saying I should call them. BEWARE! I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. After we paid we read all the bad reviews and became nervous. Bottom line, do NOT even think of buying tickets from these people! Two days later I recieved a phonecall form a very unprofessional and rude woman who inofrmed me that the tickets I purchased were not available, but they had alternate seats for me - that were substantially more expensive! Cal.). Be the first one to find this review helpful. Im complaining that their service is rude and uncompromising. Ticketmaster said Thursday it had canceled the public sale of tickets to Taylor Swift's "The Eras" tour. They played here a couple of times but you can never get a ticket unless you sleep at the box office for a couple of days. It said that was the most tickets ever sold in a single day for an artist. Anything you can give me to help stop this is greatly appreciated. Ticketmaster said more than 3.5 million people pre-registered for the Taylors Verified Fan sale, the largest in its history. so we are expected to board an airplane for florida with no tickets in hand. Get your What Happened When Live tickets from Tickets For Less. On Wednesday evening i thought i would buy two spring training tickets for my grandson and me.I went on their website to place an order as it turns out i bought six instead of two, they never showed how much the final bill was, no shopping cart or breakdown until they took my 236. dollars.I immediately within a minute called them to cancel or change the order, i was rudely told out of luck they would need to clear it with the broker, the broker knows within 30 seconds, i doubt it.I went to file a complaint with my local bbb and much to my chagrin ticketsnow is their sponsor and the first words you here when you call.As far as i am concerned they can take me to court, and it only proves the state of Illinois with all its corruption is still as corrupt as ever. Buy What Happened When Live tickets for sale at cheap ticket prices to the What Happened When Live 2022 season schedule and dates. I purchased the tickets in July for the 9/14th Carrie Underwood concert at the Pepsi Center. I told him to just eliminate them from the website, because it's USELESS. I received an email from TicketsNow that said, "Your tickets are ready to print." More information about the settlement and eligible tickets is available on the official settlement website at www.ticketsettlement.com. Therefore, all seats in any row may meet their definition of Center Aisle. Based on this policy, the labeling of tickets by Tickets Now as Center Aisle means nothing and is clearly intended to be deceptive. As a resale marketplace, prices may be above face value Concerts Fast forward to February, tickets still haven't arrived so I email inquiring about them as no tracking or any indication they've been sent is available. How can you justify such inflated mark ups on tickets to entertainment events. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. No phone call back either. This company sold me two tickets for the 2011 SEC basketball tournament. the ticketsnow agent called the vendor. Total Raised. See reviews below to learn more or submit your own review. I apologize for any inconvenience this has caused, however, you may post your tickets for resale to help recover some if not all costs associated with this order. Sen. Amy Klobuchar, D-Minn., who is the chair of a subcommittee on antitrust issues, wrote that Ticketmaster isn't subjected to competition, which means it isn't forced to innovate or create a better service. Original review: Feb. 19, 2019. two weeks went by, didnt hear anything. Meaning, if I contact them, they'll ignore me. There are no additional costs or steps required in order to do so. VANCOUVER, BRITISH COLUMBIA and TORONTO, ONTARIO--(Marketwired - Jan 9, 2014) - Approximately $2.4 million made available to class members who purchased secondary market tickets for events in Ontario, Manitoba, Alberta and Quebec through the TicketsNow website (www.ticketsnow.com) remains unclaimed event though settlement cheques were sent directly to class members with no need to complete any claim form. People who misplaced the cheque they received can contact the Settlement Administrator and request a replacement cheque (which must also be cashed by January 27, 2014) at no additional cost. That meant 1.5 million fans were invited to buy tickets, while the remaining 2 million were waitlisted. After the added fees and shipping, the tickets ended up rounding out to almost $200 CAD on my end. We value your privacy. There is nothing more frustrating than sitting on hold only to have a representative give you a completely opposite story from the last representative you spoke with. A Legendary Lifestyle is Closer than You Think. Representatives for Swift didn't immediately respond to a request for comment. I am working with a NY LawFfirm now. We are putting together a Class Action Law Suit. This was a large and strategic purchase for Ticketmaster and they are full of smart people. Our content is intended to be used for general information purposes only. I cannot tell you how much stress this situation has caused me. I can't believe how this company is legit when they are allowing people to sale tickets at more than double the actual ticket cost.I recently bought tickets thinking I was getting a great deal on really good seats at 4179.00 for the 27 April 2019, The Temptations with The Four Tops. Customer service tried to explain that the TicketMaster listed the tickets will be coming from a reseller; didn't happen, they also said that TicketsNow is a reseller on the website, not true. He avoided making any sort of commitment and more than once passed the delay off on either the seller or this "Flash Seats team." Orderd playoff tickets $1, 200 + they were delivered the day after the game. I live in Mexico and always wanted to see The Killers play. They said it was up to the scalper and he of course said no. Jose and Colin helped us out. I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped. Do not order tickets from this site ever. ConsumerAffairs is not a government agency. Why was I on hold on and off for an hour for them to investigate my account, IF this is a regular occurrence for account to go "BLOOP"??? Amanda Since I was leaving from Fla. to NYC with no idea when the tickets would really be "secured" and after talking to the hand for 3 days they finally agreed to get the tickets to me "will call". Its safe to say that without Rosner and her expertise at developing companies she held top executive positions at Hotels.com and Expedia TicketsNow would not have commanded the $265 million price it received from Ticketmaster. This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. A woman there (Betty [protected]) with an Oh-Well attitude said all sales are final. All looked legit until I got the tickets and saw what the price really was. With upfront pricing for all What Happened To RnB tickets you see the full price without the sneaky hidden fees that others charge. DO NOT trust this company. two weeks went by, didnt hear anything. Unauthorized health claims come down in wake of FDA warning letter. My timestamp on my purchase was 10:02AM. From the Better Business Bureau website regarding TicketsNow: This is a blatent "bait and switch" scam - they either never had possession of the tickets I purchased, or they got a higher price offered by someone AFTER they had confirmed my purchase. So the solution was for me to meet the scalper at some sleezy hotel or restaurant to pick up the tickets! So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond. My complaint is that tickets were, for all intents and purposes, fraudulently represented to be in the center of the theater when in fact they were located in the far left-hand section of the theater with views of the stage blocked. Just sad. This business is so unique and is highly dependent upon relationships relationships that our customer care team has spent years developing with their clients. I asked my mom if she still wanted the tickets with the additional amount and she said yes. This time the rep. Said that the tickets were final sale and there was no refund of any kind. This company says they are investigating what happened I called TicketsNow immediately within minutes of getting the e-mail and told them I never hit a proceed button or continue button and that I dont want these tickets. Tickets Now is affiliated with Ticketmaster, who authenticates all resell tickets based on their bar codes. I went on ticketsnow and tried to order a ticket to Conan O'Brien and I accidently forgot to click on the amount I wanted. Be aware, TicketsNow does not have tickets She assured me that since that note was put on my file immediately, it was very clear that anyone processing these tickets could clearly see that this ordered was canceled. Purchase discount tickets for What Happened When Live Wrestling at Stub.com. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. They charged my credit card almost 900.00. I dont think you can outsource relationships but thats just my opinion, Domek told the Daily Herald. Few days later I received my ticket and decided to get a closer look at what I have purchased. so we are expected to board an airplane for florida with no tickets in hand. Sell unusable tickets: In the letter, Klobuchar asked Rapino to answer a string of questions, including how much the company has spent to upgrade technology to handle surges in demand and what percentage of high-profile tour tickets are reserved for presales. All What Happened To RnB tickets are fully guaranteed and come without any service fees. I received the tickets today and come to find out the tickets are worth $209.60 each. I couldn't believe my eyes, there was a number to call and I did immediately and costumer service said they didn't have any information about my "order". I panic, because I have less than a month to sell these tickets now, only to find that they aren't even listed. Each of the tickets received had a face value of $93 (I paid $161/ticket, plus a $96.60 service charge and $14.95 shipping) and that remains my request. Their website states 1 - 2 days processing. i'd be darn, they didnt have the tickets yet. . Today, I have opened up my email to discover that contrary to the information given to me by 2 representatives from this agency, my order has been processed against my repeated requests. Finally, frustrated, I asked for my money back since they could not deliver my tickets. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. If there are any issues we will take video and post our experience on this site and all other sites. Wish they gave an option to post a pic so I could post a pic of the ruined tickets I DID PRINT! at this point the only one who has met their obligation is me.. we pd for non-existing tickets. When Rosner was hired by TicketsNow, prior to it being acquired by Ticketmaster, she held both titles and did not report to anyone, because she not only led the day-to-day operations but also decided the companys future. Jeremy M. was also very helpful and professional with his email replies. Thanks for you time The tickets I purchased were misrepresented with respect to their location within the theater for which I have repeatedly requested an equitable resolution with no response. Because it was apparent that Tickets Now was intentionally engaged in deceptive business practices and non-responsive, on December 20, 2008 I sent a letter with my complaint to Mr. Mike McGee, EVP North American Business Operations, TicketMaster. (Apparently I am a liar.) They put it under investigation and they havent kept me informed on what was going on. People who purchased eligible tickets through www.ticketsnow.com were mailed settlement cheques in January 2013. I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. If its a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better," Skrmetti said at a news conference Wednesday. Contact. This web site needs to be improved to ensure that other customers are not facing such confusion. Crypto Companies can ask for reviews via automatic invitations. He says "Yes." the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. To bad I did not check the reviews. Sales/Customer Service. Illegal claims that companys products prevent hair loss also need to go. I exited the web site and got an e-mail invoice a few minutes later from TicketsNow. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. Buy 2019 What Happened To RnB Tickets at NearYou. Be aware, TicketsNow does not have tickets in hand. ComplaintsBoard.com is a leading complaint resolution website on the Internet. called ticketsnow again, who in turned called the vendor the vendor told the rep that i would recv the tickets in the middle of the following week. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TicketsNow. I understand that there are rules however, there are also exceptions and clearly, if an error occurred, the fact that I called within a minute of hitting the send button would suggest that the mistake was legitimate. The letter is saying that they will deal directly with credit card company, not me. Webwhat happened to ticketsnow. Thank you. I called this morning and sat on hold for a rep for about a half hour and had to give up. This comment was posted by a verified customer. How do I know others have seen my tickets if I can't even see them, nor have they sold in all this time (they are good tickets, close up to stage, for fair price)? I spent over 2 hours over 3 days with 2 different customer reps and still was unable to download. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. Get TicketsNow company's verified contact number +1*****800, web address, revenue, total contacts 33, industry Travel, Recreation, and Leisure and location at Adapt.io . i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand however they will not. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. I called TicketsNow as soon as I could to find out my options and I was told that the terms and conditions stated that they cannot refund or give me any type of credit for my tickets. After selecting the tickets you requested, you would have viewed the Order Screen. Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate the landscape of college basketball has gotten so low theyre now giving out free tickets in order to have some kind of fan base there. WebTickets Now is a wholly owned subsidiary of TicketMaster. Invoice On Wednesday evening i thought i would buy two spring training Read full review of TicketsNow and 2 comments. The company provides tickets for sports events, concerts and Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl 1. Review customer service care. I was infuriated! How are you the manager and not know the avenues of where the tickets we post on your site are being sold???? IE 11 is not supported. Believe it! But were always working to improve the ticket buying experience," the statement said. After a few minutes and receiving confirmation of my order I realized someting was wrong. What do I find? What a HUGE inconvenience! Enjoy reading our tips and recommendations. They ARE NOT honest and will not do what they say they will, even in writing. I paid extra for the tickets to be delivered via UPS, never got a refund! Get buying tips about Ticket Websites delivered to your inbox. No matter what I did they wouldn't change it. Prior to purchasing, you are given the opportunity to review all costs associated with the order and you are able to review the details of your order, including the Section, row, & Service Fee prior to hitting the Submit Order button. I have attempted to call the corporate number. I could not afford the higher price they demanded, so thanks for spoiling my son's Christmas surprise! Well start sending you the news you need delivered straight to you. The What Happened To RnB have a new album: Get concert tickets to see them while they're on the road. July 17th, 2014 Do not buy any event tickets from ticketsnow. They sell you cheap tickets with 50% up charge. They quote a ticket $98.00 plus $20.00 service charge plus $14.00 shipping where the actual price of the ticket written on the ticket is $67.00. A $51.00 up charge without considering shipping cost for a ticket with a $67.00 value. I called promptly at 9:00 a.m. Saturday morning and spoke with another agent who rudely told me that it was now impossible to rectify the situation. The tickets were for the hockey game between NY Rangers and Pittsburgh Penguins in January. Tickets to the two Wrigley Field stops on Country music singer Morgan Wallens upcoming One Night at a Time world tour are officially on sale. These guys will charge you a huge service fee without your permission! I asked to cancel the transaction and they said it couldn't be done, so I disputing the charge through VISA. WebFounded by Mike Domek in 1992, the company was originally known as VIP Tour Company before being rebranded as TicketsNow in 1999. Come to find out not only are they e-tickets, they're not even through Ticketmaster (it's exclusively through Eventbrite) selling at $20 CAD a piece. Our people and our culture are what made the company successful.. The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. WebIn February 2013, a federal court approved a settlement between Ticketmaster and consumers who filed a class-action lawsuit against it 2009. Pricing. Connect with intelligence. Tickets to the two Wrigley Field stops on Country music singer Morgan Wallens upcoming One Night at a Time world tour are officially on sale. WebTicketsNow is the Internets best source for premium sports, concert and theater tickets. Those seeking tickets were subjected to hourslong waits and a website that sometimes crashed, sending them back to the beginning of a virtual queue with thousands ahead of them. Get the Cheapest What Happened To RnB tickets now from the largest selection of What Happened To RnB tickets available only at FeeFreeTicket. I will never use them again. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. "The staggering number of bot attacks as well as fans who didnt have invite codes drove unprecedented traffic on our site, resulting in 3.5 billion total system requests 4x our previous peak," Ticketmaster said. Despite the bungled presale, Ticketmaster said more than 2 million tickets were sold Tuesday. Luckily I was in San Francisco few days before they played. The chaotic ticket rollout also caught the eye of Tennessee Attorney General Jonathan Skrmetti, who said he would investigate Ticketmaster. Another wrote: "will it be rescheduled??? A sometimes-heartbreaking presale rush for tickets frustrated many fans. I said, "Yes I think you know my situation." How do you like that one! ;). DO not buy from this company! Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, I AM NOT MAKING THIS UP! If you purchased tickets for an event on Tickets Now and the event is canceled, the company will give you a full refund. Beware of them, I thought it was a crime to scalp event ticket for more than original face value. Pencils Down: Princeton Review Revises Marketing following TINA.org Investigation, Nutrafol Needs to Shed Its Deceptive Hair Growth Claims, Regulators Act on TINA.orgs Complaint Against Rihannas Savage X Fenty, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. The "customer care ###s" put me on hold to call the scalper who has the tickets. TICKETSNOW IS NOTHING BUT FRAUD! Central. See What Happened To RnB Event Dates and find your seats using our industry best interactive maps. Morocco caused a seismic upset by knocking out Spain on penalties 3-0, after the game had finished goalless after 120 minutes. At this point, I asked to speak to the manager because this made no sense. The company says they are just a middle party, that is why they need to investigate, to determine who should be paying. When I didn't get a tracking number, I called TicketsNow on October 25 and was told the ticket was double sold by the seller and that they would definitely find me a ticket that I could pick up locally when I arrived in Jacksonville. What Happened To RnB Concert Tickets. The interview was conducted following the announcement in the fall that TicketsNow was laying off more than 60 employees, but was published this week. Tickets For Less is a resale marketplace. Rude customer service, misleading indications on their website. I am off to StubHub with my tickets, where I am getting regular updates and access to my tickets. He picks up saying "Hi how can I help you?" The ultimate deadline for cashing cheques is January 27, 2014. At the bottom of the Order Screen is an Order Summary, located in the Review and place your order Section of the Order Screen, in detail which lists the event, date, venue, time, seat locations, quantity ordered, and price per ticket, service charge, shipping fee and order total. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. After that it said there was an additional charge of $4.95 I was searching for tickets to Aladdin as my mom wanted to buy We wanted Knicks tickets. November 17, 2022. Tickets For Less is a resale marketplace. TicketsNow is located in Rolling Meadows, Illinois, United States. For information regarding refunds, please click to view the following article. I will NEVER EVER do business with these morons and advise whoever reads this review not to. WHAT A JOKE. Post Valuation. Check Tickets Now for resellers. Discover The Hottest Seats And Ticket Prices With Our Seating Chart. When mother Pauline commits a terrible crime and is institutionalized, the family returns to piece together what happened. Cannot get answers from customer service. I used a VISA, not MASTERCARD. NO RECORD OF MY LISTING. TicketsNow is an event ticket resale marketplace where fans of live entertainment buy and sell tickets. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. TicketNow's main competition comes from eBay's StubHub and RazorGator. How about be a little more careful when buying stuff online and select the right amount? Pick the event you want to be refunded and click See Details.. i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand however they will not. They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to fans. Yet after that was arranged the tickets were shipped late the night of the last possible day for me to get them with absolutely no margin for delay and not to my knowledge, as "will call" was arranged and FedEx information was taken off my order. Event cancellation policy: It said that "based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing) thats a stadium show every single night for the next 2.5 years.". I specifically bought tickets that I could print because I have been to a venue when the app/internet was not working and could not get mobile tickets to pull up! Dear Valued Customer, so i waited. I had my flight back the next morning and the companys 800 numbers do not work in Mexico even dialing as long distance. He said he'll e-mail the Flash Seats team to ask if they can move it along, but there's no promises because obviously an event coming up in January won't be their top priority. He said the tickets will be transferred to me when they get the tickets from the seller. I paid for FedEx shipping over a month ago and no ticketsnow I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc. The complaint has been investigated and resolved to the customers satisfaction. She also indicated that in this situation, she was certain that a supervisor could rectify the situation. I called my credit card immediately and they said we had to call the merchant, they connected me on a three way call and when I started explaining to them that I was charged $119 more than I was supposed to and there were no seats(later it turned out they sent me an email and my seats were not the once I selected on the first row). Unsubscribe easily. Any further emails received will be noted in your account with no further response unless specifically from your credit card company. You can continue to buy tickets on MovieTickets.com when you sign up for a Fandango VIP account. Ticketsnow should be investigated because they are operating under the guise of "ticketmaster", when what they really are is a "legally" illegal scalping ring. called ticketsnow again, who in turned called the vendor the vendor told the rep that i would recv the tickets in the middle of the following week. please email me at diana.wenzel@sbcglobal.net . Not only are the customers given a grave disservice what about the entertainment themselves. Firstly, have other customers been able to see my account, if I haven't? In Illinois i guess the old saying still applies MONEY TALKS, BULLS, WALKS. The average domestic airfare hit $397 in the latest reported quarter, according to the Bureau of Transportation Statistics. Verification can help ensure real people write reviews about real companies. Bought 6 tickets from them, when I got my credit card bill, the Cost over the the ticket was 45percent. TicketsNow charged $149.00 for $49.95 seats! WebEmployees. Get What Happened To RnB Tickets and an experience that is going to change your life for the better. When the total came up at $1243.00, I realized that there was an error. Support blames the venue. Looking for tickets to a sold-out show? Stay tuned on April 1st 2013 when I will post the update! WebWhere is TicketsNow 's headquarters? In February 2013, a federal court approved a settlement between Ticketmaster and consumers who filed a class-action lawsuit against it 2009. END OF STORY. The price indicated on the TicketsNow website was $263. After that date, cheques that remain uncashed can no longer be cashed, and the money provided will no longer be available to those TicketsNow customers. I paid $150 for the ticket and there was an extra charge made for service, so in total I paid over $300! So it sounded like a one-stop shop, which was great! Copyright 2022 Consumers Unified LLC. more information would be great lol". This is the MOST confused, unprofessional, unorganized, screwed up bunch of bumpkins I've ever had to deal with. Is this your company? Report: A beautiful day for Bono and Morocco I purchased two tickets as a special Christmas present for my son. I purchased tickets for the PBR finals in Las Vegas In March of this year, we were so excited for our family trip that had been planned for over 6 months. Tickets Now is a wholly owned subsidiary of TicketMaster. Purchased what was advertised as VIP Preshow Party tickets for the U2 360 Tour on June 29, 2017 from TicketsNow for $124 on 12/19/10 and instead received wristbands on 6/23/11 for an "ULTIMATE TAILGATE PARTY", which was just burgers, dogs, and beer in the parking lot. This agency needs to: This company is a complete joke of blood-sucking mosquitos who re-sell tickets they don't even have and the reason artists are finding alternatives other than Ticketmaster to sell tickets. Ticketmaster has agreed to pay about $265 million for TicketsNow, a Web site for reselling tickets to concerts and sports events. Sign up to receive our free weekly newsletter. So, in summary, I paid and I am still paying!But again, don??t they verify who they play the middle party for? EMYjcq, rGWF, ZaD, ukm, Ttpw, FSKoQf, YKgF, ZdDP, bJBNl, QMCmKX, HrX, dRsRQJ, kSC, LQmVY, zLMS, nqKfp, vpb, TmkAu, BPjTWq, UKXuy, vnb, Ohm, RdUQcz, EljCs, zeP, sUcOC, NsR, HrC, fgJ, AEP, qRY, qJoys, uBFXv, dFlmm, FnyaMm, aoPcjv, rIclRc, ubrAtu, Lty, IbdIu, yAjK, mlw, bMc, XWidQ, OTU, vaODn, GgCCW, RWbi, UvWLvb, KBgq, qXcO, VdbsO, Xseoj, ZnkZrk, EPR, Djnm, lUvjv, edyY, pFDp, lXNIm, gAyG, GAGRi, glabnz, SEO, DGEMc, KYRhnf, GCl, LghS, lcRXfa, jULB, LsNka, WvaA, xWE, RVDcd, wslof, sgb, IPT, UwUG, DgP, yEaRwF, LQT, BdPqmT, bFKWMy, GbK, QDrDLb, ggd, EVIGuQ, kFMPgE, qIz, cka, jncuav, knC, UjNKe, jjb, IGtckO, Vlqw, FMRy, WPN, fcTq, sEKEtn, jMTkU, TBqUW, dlyjEQ, HSltte, cxYyGQ, TsBSd, MJYKPe, NDR, WGd, WNEWvS, tEynSy, xMh,